Testimonials
To Whom It May Concern,
It was my luck and pleasure to have Larry & Kathleen Insley as my realtors when I sold my home. Their help in getting the house in order was greatfully appreciated. They were always prompt in answering my phone calls. Their intelligent help made the sale possible.
Thank You,
Diana R. Birkin
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November 4, 2007
Larry and Kathy
Caldwell Banker, Ridgewood
Dear Larry and Kathy:
I want to thank and congratulate you on the success in selling of our home, and the purchase of our new home.
Kathy and Larry, your expertise in preparing our home for sale was exquisite. You helped us make our home into a very attractive model home. All those who saw the home were impressed with its inviting to buy character.
Your patience and professionalism was essential in our long search for a new home. You helped us in every aspect of consideration in helping us make the very difficult decision to sell, and then determine the home that would best be suited for us.
Then, the speed in which the house was sold. It took less than one month to sell it in a very competitive market. In addition, we were very happy that we got so close to our asking price.
Finally, on the day, that we were assured that we had a customer, you took us to Glen Rock, to see a condo, that was so perfect for us, that we bought it on the spot at a very attractive price.
All this was due to your expertise, diligence, and intense involvement in every aspect of the process, from pre-sale to all the steps in between, to purchase of a new home, and beyond that to many of the post sale decisions that had to be made.
I know that what you do for your clients goes beyond just luck. We would recommend you to anyone as the realtor to count on.
Best wishes from
Stan and Yvonne Cohen
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Dear Larry and Kathy,
Although we have said it a million times in person, we would be remiss not to formally thank you for all of your help with the purchase of our first home.
Several of our friends also are looking for new homes and we often find ourselves comparing experiences; it is obvious that our experience with you was truly superlative. Early on the in process it became clear to us that you didn’t want to sell us a house, you wanted to help us find the house that would be right for us. This turned out to be a crucial distinction; you didn’t waste our time dragging us to houses that we wouldn’t like. You quickly honed in on what was important to us and never tried to persuade us to settle for less even when it would have made your job easier. Additionally, you always seemed to have our best interest in mind. We grew to rely on you pointing out both the “pros” and the “cons” of a potential house. And these “cons” were often things we had overlooked. Further, you were both endlessly accessible. In fact, despite calling with frequency, we rarely recall getting your voice mail. Within minutes, questions were answered, advice was provided, and appointments were scheduled.
Once we found the house we wanted to purchase, you when beyond the call of duty to be available to us and you put a premium on our comfort level and happiness. Living in Manhattan, it would have been impossible for us to keep an eye on the house prior to closing; we didn’t need to worry with you on the job. We will forever be grateful for your basement inspections during the flood. You visited the house on multiple occasions to check on the progress of the water clean-up in the basement. Even when the lion’s share of the water was out of the basement, you advised us not to close on the house until we were comfortable and actually encouraged us to delay the closing on more than one occasion. Further, when we were concerned that the house might have some hidden costs in the form of repair issues, you met with contractors and plumbers in our absence. When, in your estimation, a plumber’s estimate was too high you took it upon yourself to request additional estimates. This was truly beyond the call of duty – but we should not have been surprised; going beyond the call of duty appears to be your trademark.
On top of it all, you have acted as ambassadors to Ridgewood. You have provided us with recommendations from everything to electricians to restaurants.
Of course we will strongly and highly recommend you to any friends of ours moving to the area but please encourage potential clients to contact us as a referral; we would welcome the opportunity to further sing your praises. You are true superstars in your field. Once again, thank you for everything.
Sincerely,
Jenny and Jon Stillman
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Dear Larry and Kathy:
This letter is to thank you for your help in selling my mother's house
and for the outstanding customer service you provided. Jen, Clare and I would not
have made it through that process without you.
Not only did you enable us to sell the house for more than we'd
expected, but you also went above and beyond in guiding us through an extremely
complicated process and keeping us grounded through a very trying time.
The fact that you answered your phone or returned our calls promptly and
offered good, sound advice was invaluable.
Even though Jen and I were 1,000 miles away, you kept us informed and
at times were the sole voice of reason in a difficult situation. What you did
for us will never be forgotten.
We will enthusiastically recommend you to anyone who needs
representation in northern New
Jersey.
Thank you again for everything,
Jon Cooper
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To Whom It May Concern:
This is a quick note regarding the high level of professionalism, respect and courtesy that was demonstrated by both Kathy and Larry in helping us with the sale of our house.
I had contacted them regarding getting a market analysis done on our house just out of curiosity and was pleasantly pleased with how they compiled all of their data. With that, we all went on our way as I was currently looking for employment. After finding some options for myself and my family, my job would require a move. Luckily, I was presented with two different employment options. One would require for me use Prudential, thus not being able to use Kathy and Larry for the sale of my home. The second job opportunity did enable me to use Coldwell Banker. To this day, I do tell people that one of the reasons why I decided to accept the job where Coldwell Banker was my option. I knew that Kathy and Larry would work hard in helping us achieve what was fair and would move quickly. And they did. While our sale was not a normal one, we had an offer on our house in less than 24 hours!
Knowing we had unusually quick results, I do know that 24 hours or 24 months, Kathy and Larry would do whatever it took to get the job done to the highest of standards.
Thanks Kathy and Larry!!!
Julie and Chris Donovan
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Dear Kathy and Larry,
Alex and I would like to thank you for all of your help in finding us a new home and selling our old one. You both were a pleasure to work with and we would highly recommend your services to anyone looking for real estate.
Your honesty, patience and availability made our experience a true pleasure.
Again, thank you and we wish you continues success!
All our best,
James and Alexandra Wright
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Dear Larry & Kathy
How can we begin to thank you? You both made the process of buying our first home enjoyable and fun! Thank you both for all of your patience and attention during the entire process. We really appreciated the fact that we could be open and honest with you and that you would openly share your experience/opinions with us. It felt like we were looking at houses with our friends. You were very responsive – returning e-mails and calls promptly, even late at night. All of the resources you recommended (attorney, mortgage broker, etc.) were wonderful, as well.
Together you make an excellent team. You work really well together and compliment each other with your individual strengths and personalities. We understand why so many of your clients do repeated business with you and become friends… you both go above and beyond to form lasting relationships.
We would definitely recommend you to someone who is searching for a new home. We also wouldn’t hesitate to ask you to represent us when/if we ever decide to sell our home. We are confident that you would provide the same amount of service no matter what side of the sale you represented.
Hope to talk to you soon.
Thanks Again,
Todd Baker & Rebecca Mead
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Dear Kathleen & Larry,
We just wanted to formally thank you for helping us find and buy our beautiful home! As first-time home-buyers, we had a great number of questions, and you took the time to address all of them, making sure that we understood and felt comfortable with your explanations. We felt that you kept us very up-to-date on the market, providing us information on properties before they actually went on sale, answering calls promptly, and following through expediently with any requests we made to look at new property or retrieve information. In fact, our home was one that you sent us before it came “On Sale,” and we are pretty sure that the fact that we knew about the house before it went onto the open market is exactly why we were able to get it.
We appreciated that you were able to capture our needs and wants in a house, after helping us delineate exactly what those were. You helped us wait during a long closing period and supported us through the anxiety-inducing process by being there for us unobtrusively with answers. It was such a pleasure to know that you shared our joy when we first saw the house, during the walk-throughs, and finally, at the closing.
We will be pleased to recommend you to anyone looking to buy a home in this area.
Thank you again for your excellent service.
Sincerely,
Julie B. Stewart, Psy.D. Daniel G. Stewart, M.D.
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Dear Kathy and Larry,
I would like to express my sincerest thanks and gratitude for your assistance, guidance and friendship while selling my home.
Your willingness to roll up your sleeves and help get the house ready and your advice regarding what would help the house sell better went above and beyond my expectations. You truly delivered on the commitments you made in our first meeting, and were there to help every step or the way – from our initial meeting until closing.
Thank you again for making me feel at ease during what was an already difficult time for me. I truly appreciate it, and will definitely let you know when I am back in New Jersey!
Kindest regards,
Amy Mills
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We were impressed by the Insley's roll-up-the-sleeves approach to selling our home. They are professional, energetic and fun to work with. They are people of integrity and sound counsel.
John and Lisa Hahn - Glen Rock
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Dear Larry,
I wanted to take this opportunity to thank you for all of your hard work in finding and closing on not one, but two properties last month! You were always very responsive and helpful in answering my many questions that I had regarding multiple family rental properties. I appreciate the level of service that “Team Insley” provided during the entire process. Your insight into the local areas and resourcefulness in providing additional information was greatly appreciated. I look forward to working with both you and your wife in the future.
Sincerely,
Kevin Franco
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Dear Kathy and Larry,
I just wanted to take a moment to say “Thank You” for all you did for Dawn and I while handling the sale of our home. The hardest part of the selling process was finding someone who we trusted, and believed would do all that they could to assure we received the best deal on our home. After meeting with several other Real Estate Associates, we knew without a doubt that you were the ones we not only preferred, but thoroughly trusted.
Once the decision was made to turn our home over to you, you completed an analysis, and formatted a sales plan that you believed would offer us the best possible chance to get the most for our home. You created a fantastic plan for exposure and made your local contacts “excited” to show our home. You went far above and beyond when you took time out of you own weekend to come to our home, and complete several small projects inside that would make our home more appealing to those coming to see it. To top it all off, you sold our home in four days. You presented to us one offer slightly under asking price, two offers at asking price, and one offer far over asking price. The sales plan you presented was not only accurate, it played out EXACTLY as you said it would!
Both you and Larry have proven to not only be true professionals, you have proven yourselves to be a team who actually care about the work they do, and the people they represent. Far too often, this is not the case, and to cross paths with both of you was a fantastic experience.
Once again, our sincere “Thanks”!
Matthew & Dawn Clark
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Larry
Sorry I didn't have a chance to get back to you sooner, but we were away for the weekend. We've done a lot of thinking about the houses that we saw and about Ridgewood and Allendale in general, and as much as we like those towns, I think for now, we are going to focus our search on the Summit/Millburn area, as it is closer to a potential new job for me and to family in NJ. However, I want to tell you (and my husband asked me to emphasize to you) how much we enjoyed working with you and meeting you. We have dealt with many realtors over the past few years, and you are by far, the most organized, most detail oriented and most helpful that we have found. You really understood what we were looking for and knew when certain houses would be a waste of our time. You never pushed and very always very responsive. I hope that one of these days, our paths cross again. In the meantime, if I have friends looking to buy a house in Bergen County, you will most definitely be the person that I recommend.
If our search changes or brings us back to the Bergen County area, we will be in touch
Thanks so much
Priti
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The Insleys aren’t just great realtors, they’re great people. They sold our house the first week it was on the market and we’ve made true friends.
Linda and Blair Hefty - Midland Park
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We recommend the Insleys to anyone selling or buying a home. They’ve done both for us and we couldn’t be happier. Carol and Chris Brady - Ramsey
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The Insleys were always available for any question. If we sold our present home, we would use them without reservation. Lilly and Luis Caba - Ridgewood
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You have to be able to trust someone to sell your home. We trusted the Insleys and they did a great job. Ann and Rick Cantazaretti - Hillsdale
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Thanks for introducing us to Ridgewood, being such great friends and always being there for anything we need. Linda and Scott Lowell - Ridgewood
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